Maintenance is on call 24 hours a day, 7 days a week including all holidays. People First’s maintenance staff has regular business hours of Monday through Friday, 7am to 4pm. For routine and emergencies, you must call 315-735-5246. People First’s phone line will be answered through an answering service. You must give the answering service your name, apartment number phone number and be prepared to receive a call back from one of our on-call personnel. Once you receive the call back, you will be given instructions to possibly abate the current emergency, i.e. shut off a sink valve in the case of a bad leak and you will be issued an expected time for response by our on-call personnel.
Our maintenance department works hard to complete all work requests in the shortest time available. Emergency work requests are completed the same day they are requested.
Yes, each vehicle belonging to your household and parked on People First property must have a parking permit sticker placed appropriately on the vehicle. You can get parking stickers through your property management office.
The short answer is yes. The parking lots are maintained by your development’s maintenance staff. The more help you can be to them by moving your vehicle during a snowstorm, the better job they can do with removing the snow. Again, that’s why having the appropriate parking sticker on your car is so important. The plow operator can identify a vehicle that needs to be moved through the parking sticker process.